WordPress Website Maintenance and Support

WordPress website support includes services to keep your site secure, updated, and running smoothly. This covers troubleshooting, regular updates, backups, performance optimization, and security measures. It also includes content management, and plugin/theme support to ensure everything functions properly.

Website maintenance services are essential for sustaining your online presence and play a crucial role in web development. Regularly updating your content is key, as stagnant information can lead to a decline in visitor interest. Keeping your site’s content, images, videos, and files fresh are vital for engaging and informing your audience.

Your website serves as the initial touchpoint for potential customers. If it appears outdated, experiences downtime, or has technical issues, it can tarnish your business’s reputation almost instantly.

Ensuring that your site, plugins, frameworks, and server are up to date is one of the most effective measures you can take to enhance your website’s security. Outdated plugins can lead to vulnerabilities, making your site susceptible to breaches.

By utilizing professional website maintenance services, your site will operate seamlessly, captivating your audience and leaving a positive first impression that can convert visitors into loyal customers.

The cost of hiring a full-time website manager can vary widely depending on location, experience, and the complexity of the website. However, here’s a general breakdown for the U.S. and Canada:

• Junior/Entry-level: Around $50,000 to $60,000 per year. Handles routine tasks and updates.
• Mid-level: Typically $60,000 to $80,000 per year. Skilled in content management, technical troubleshooting, and optimization.
• Senior/Expert-level: $80,000 to $100,000+ annually. Experienced with complex websites, advanced SEO, development, and high-level problem-solving.

Overall, the total cost will depend on your specific needs. For example, if you only need basic website maintenance, you may be able to get by with someone on the lower end of the salary scale. However, if your website requires extensive updates, advanced features, or frequent technical troubleshooting, you might need to budget for someone with more expertise.

2-3 business days is our general rule of thumb for non-critical website updates, though the time required will depend on the scope and complexity of the tasks submitted. Following ticket submission, we will provide exact timelines for completing the updates.

We’re thrilled to offer our custom client portal – a powerful tool designed to streamline your maintenance experience. With a user-friendly support ticket system, an intuitive dashboard showcasing key metrics about your website, and a host of other valuable features, our portal delivers an exceptional user experience tailored to your needs.

At this time, Fuzi Digital only provides website maintenance support to WordPress websites.

Absolutely! As part of our onboarding, our team will review the back-end coding and setup to ensure we have the tools to succeed with providing you the best support. If work is required to achieve success, we will relay the obstacles and mitigation plan.

If there are unused hours, they will not roll over into the next month. Under the retainer model, a specific number of hours are allocated to your project each month. It’s essential to understand that a package or retainer is not the same as merely buying hours. Choosing a retainer or package allows you to take advantage of a lower hourly rate and receive prioritized support.